Contact us

GET IN TOUCH

Tel: +61 449 984 711
Email: nick@tcxconsult.com.au

Find Us
Sydney NSW 2000,
Melbourne VIC 3000,
Brisbane QLD 4000

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Meet The Team

EMMA HOLDEN

Co-Founder | Director

@emmaholden

Emma Holden, Co-Founder and Director of TCX Consult, with her vast experience in Australia and the UK. She expertly blends innovation, customer focus, and operational excellence into TCX Consult’s strategies, driven by People Leadership, Culture, and Operations. Emma’s hands-on approach ensures TCX Consult not only meets but exceeds client expectations, setting new industry standards for partnership and excellence.

NICK WALKER

Co-Founder | Director

@nickwalkerTCX

Nick Walker, Co-Founder and Director of TCX Consult, leads the way in Contact & Digital Service Centre Consulting, driving customer service innovations and strategic growth. With over twenty years in customer service, spanning Australia and the UK, he excels in delivering customised solutions. With a focus on Sales, Marketing, and Strategic Business Development. His hands-on leadership and role as strategic account director, enhance TCX Consult’s consulting services.